Friday, December 06, 2002

Friendly Skies: I'm with you on this one. Airline travel will be expensive again, and I'm not necessarily overjoyed by that. But that's the market, baby. There is much to be learned from the Southwest business model: If you want to offer low prices, you have to cut services (and cutting food service was perhaps the best idea to hit airlines since, well, airplanes). Likewise, the Concorde model: If you want to offer perqs, you have to charge for them.

No comments: